Terms of Service
Last Updated: 21/01/2026
Welcome to Studio Better. These Terms of Service ("Terms") govern your use of the website located at https://www.studiobetter.com.au and the marketing services provided by Studio Better ("we," "us," or "our").
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services
Studio Better provides digital marketing services, including but not limited to:
- Search Engine Optimisation (SEO)
- Google Ads Management (PPC)
- Digital Strategy and Consulting
The specific scope of work, timelines, and deliverables for any project will be outlined in a separate Service Agreement or Proposal provided to the Client.
2. Client Responsibilities
To provide effective services, we require your cooperation. You agree to:
- Provide timely access to website backends, Google Analytics, Google Ads accounts, and other necessary platforms.
- Provide accurate information regarding your business goals and existing marketing efforts.
- Review and approve deliverables in a timely manner. Studio Better is not responsible for delays caused by a lack of client feedback or access.
3. Payment Terms
- Fees: Fees for services are outlined in your individual Proposal or Service Agreement.
- Billing: Monthly retainers are typically billed in advance. Project-based work may require a deposit before commencement.
- Late Payments: We reserve the right to suspend services if invoices remain unpaid beyond their due date.
- Third-Party Costs: Ad spend (e.g., Google Ads) is paid directly by the Client to the platform provider unless otherwise agreed in writing.
4. No Guarantees of Specific Results
While Studio Better uses industry-leading techniques and has a track record of success, you acknowledge that:
- Search engines (Google) frequently change their algorithms. We do not control these platforms and cannot guarantee specific rankings or a specific volume of leads/sales.
- SEO is a long-term strategy; results may take several months to become apparent.
5. Intellectual Property
- Our IP: We retain ownership of any proprietary tools, processes, or templates used to deliver our services.
- Client IP: You retain ownership of all content, trademarks, and data provided to us.
- Work Product: Upon full payment of all fees, the rights to specific deliverables created for you (such as ad copy or reports) transfer to you.
6. Confidentiality
Both parties agree to keep all non-public business information, strategies, and financial data shared during the engagement confidential.
7. Limitation of Liability
To the maximum extent permitted by Australian Consumer Law:
- Studio Better shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising from the use of our services.
- Our total liability for any claim shall not exceed the total amount paid by the Client to Studio Better in the three (3) months preceding the claim.
8. Termination
- Retainers: Either party may terminate a monthly retainer by providing [30 days] written notice.
- Breach: We reserve the right to terminate services immediately if these Terms are breached or if the Client engages in unethical practices (e.g., "black-hat" SEO) without our consent.
9. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved in the courts of Victoria.
10. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: info@studiobetter.com.au
- Address: Level 4/54 Wellington St, Collingwood VIC 3066
